Introduction and welcome
Following is the recommended structure for the introduction and welcome phase:
- Introduce yourself by letting the participants know your name and your role in the health service.
- Thank people for attending.
- Run through the ground rules of the session.
-
Clearly state the goal of the education program so that participants know what to expect. You might wish to say:
“The main goal of this education program is to inform and educate you about strategies and resources that will allow you to best support your family member and take better care of yourself."
-
The session is education not counselling focused. You may like to let participants know this by saying the following:
“I just need to let you know that that this program is about providing information and not counselling. I understand that this may be difficult time for you. I may not be able to address each person’s individual concerns but we are going to try to give you strategies and ideas to help. This includes giving you information on a range of support services, including the ‘Carer Kit,’ which is yours to keep. We will also give you the contact details of support services in your area.”
-
The limitations of a ‘one off’ education session, in terms of limited time and topics that can be covered.
-
Ensure confidentiality. For example:
“We all need to make a commitment to ensuring that whatever is spoken about in this room stays within the boundaries of this room."
- Offer carers the option of leaving the room should they find any of the information upsetting.
PowerPoint slides 1-7 are useful when introducing yourself and the program.
Please play the following video to view an introduction to the program.
