Topic 3: Support services available
Objective: To inform family carers on a) the services available within the in-patient palliative care unit and b) support services and resources available within the community.
Part a)
- A description of each of the services available at the in-patient palliative care unit
- The name and contact details of who it is that provides each service (photo if possible)
- Accessibility - day/time that each service is available
Carers will be informed that this information is also provided in the brochures included in the Carer Kit.
Part b)
- Highlight the types of services that are available in the community and refer to the brochure
Carers should be asked if they know of or have accessed any community support services (e.g. a home-based palliative care service)
- Examples of services and resources not listed by carers are to be mentioned here and reference should be made to the information that is provided in the carer guidebook (pages 9-12) e.g. phone numbers and websites for carer resources and support services including psychosocial support, financial assistance, support groups, Carers Australia, Cancer Council, Meals on Wheels, carer respite, interpreter services and grief and bereavement services.
PowerPoint slides 15-19 should be used when discussing the support services available in your facility and your local area.
