Ground rules

It is important to explain the purpose of the program and ‘ground rules’ to carers so that the program starts off on the right foot. 

The ground rules for the program are:

  • Always maintain confidentiality and respect each other’s privacy. Carers who are participating in the education session need to know that what they say is not going to be repeated so they can be frank and participate fully.
  • All feelings are acceptable, both positive and negative
  • Try to avoid side conversations
  • Each carer should be accepted without judgment
  • Sharing with others is encouraged, not required
  • Try to listen carefully and give advice sparingly.
The University of MelbourneSt. Vincent's Hospital Melbourne